What if I can't answer all of the questions in the application
form?
It is extremely important that you provide as
much information as possible so ORS/CSS can proceed with your case and that you
cooperate with ORS/CSS in collection efforts. Often the information that you
provide to us makes the biggest difference in how effectively your case is
worked. Although ORS/CSS has access to many state and federal sources which
provide us with addresses and other information, some of this information is
out-of-date by the time we receive it. We suggest that you fill out the
necessary forms to the best of your ability, consulting copies of tax forms,
military papers, vehicle registrations, family members and friends, etc., as
necessary to find the information; then if you learn about more information
later, call the Customer Service Unit (CSU) and report it. It can help our
efforts to collect support.
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