Tuesday, February 25, 2014

Direct Supervisory Authority And Making Systematic And Rigorous Legal Process Outsourcing Decisions 6

In a prior article this author stated that a lawyer should not outsource executive functions.[1]  Aron and Singh call this a structural risk. They studied the impact of operational and structural risks on offshoring decisions.[2] Operational risks refer to the danger that when a legal process will not function properly and smoothly after it is offshored. Structural risks refer to the danger that relationship between the lawyer and the offshore provider may not work as expected. If the legal operational risks can be codified and measured then the more the process will function properly and smoothly.


[1] http://www.lpocarmona.com/resources/What-Services-Are-Good-For-Outsourcing-In-Law-Firms.pdf
[2] Aron, R. and Singh, J.V. (2005), “Getting offshoring right,” Harvard
Business Review, 83(12): 135–143.

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