Direct Supervisory Authority And Making Systematic And Rigorous Legal Process Outsourcing Decisions 5

If a lawyer fails to strategize about Aron and Singh's[1] notations before entering into an offshore contract, the lawyer may have difficulty exercising direct supervisory authority once contract execution commences.  

In 2008 Metters[2] determined that processes that require levels of communication lead to offshoring problems. This is the reason that a lawyer must exercise "direct" supervisory authority. For example, if the in-house secretary for the lawyer communicates with the offshore provider for the lawyer about the substance of a pleading this may lead to communications problems.

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[1] Aron, R. and Singh, J.V. (2005), “Getting offshoring right,” Harvard

Business Review, 83(12): 135–143.

[2] Management Review, 36 (2): 9–23.

Metters R. (2008) “A typology of offshoring and outsourcing in electronically

transmitted services,”