Tuesday, February 25, 2014

Offshoring Of Legal Specialized Knowledge 2

Oshri and associates (2008)1 identify the following factors which contribute
to the difficulty of transferring specialized knowledge between remote sites,
especially across country boundaries:
● The diversity of local contexts, which exacerbates the “stickiness” of
information, a notion developed by von Hippel (1994)2, which refers to tacit
1 Oshri I., van Fenema, P.C., and Kotlarsky, J. (2008), “Knowledge transfer in globally distributed teams:
The role of transactive memory,” Information Systems Journal, 18 (4): 593–616.
2 von Hippel, E. (1994), “ ‘Sticky information’ and the locus of problem solving: Implications for
innovation,” Management Science, 40 (4): 429–439.
Vol. 1 CARMONA TJP LEGAL ASSISTANCE SERVICES Art. 007
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2
knowledge rooted in action, commitment, and involvement in a specific
context.
● Different local routines for working, training, and learning which obstruct
the development of shared understanding of practices and knowledge.
● Differences in skills, expertise, technical infrastructure, development
tools, and methodologies.
● Changes in membership.
● The lack of prior experience of working together between the distributed
teams.

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