Offshoring Of Legal Specialized Knowledge 9

3. Implement a knowledge retention methodology: To avoid loss of
knowledge due to personnel turnover, TMS has adopted a succession plan.
TMS managers identify individuals who can replace them in case they leave
the project or company. These potential successors are trained and back up
Vol. 1 CARMONA TJP LEGAL ASSISTANCE SERVICES Art. 007
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the manager’s knowledge in their expertise area. This greatly reduces the
disruption and delay resulting from turnover of key players in outsourcing
projects.