Offshoring Of Legal Specialized Knowledge 7

1. Implement an organizational structure that is a mirror image of the
client’s structure: TMS uses an organizational structure that ensures that
client personnel and offshore TMS personnel can easily identify their
counterpart. Oshri and associates suggest that there are three types of
organizational structures found in offshore outsourcing arrangements:
the funnel (a single point of contact and control between client and
provider), the network (multiple points of contacts and control, and the
mirror. Among the three, the mirror is found to be the most effective in
terms of organizing knowledge assimilation and transfer.