Tuesday, February 25, 2014

The Role Of A Western OLPI And Offshore Legal Provider Capabilities 12

8.       Program management: Program management refers not only to project level capabilities, but also to the capability of delivering a set of interrelated projects. More specifically, it involves the processes of prioritizing, coordinating, mobilizing the organization, and promoting a series of tasks that aim toward change and improvement. Feeny and associates (2005) have highlighted the fact that, according to their research findings, this capability has played a major role in the lawyer’s decision to Expand the use of a provider for more projects.

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