Monday, March 24, 2014

NEW JERSEY Part 16

New Jersey Child Support Customer Service

The Administrative Office of the Courts (AOC) has established a Customer Service Bureau to ensure that Child Support customers receive timely responses to questions and complaints. The first step for you to get help is to call the toll free "Hotline" number.

If you need information beyond that provided by the Hotline, you should contact your probation worker. If more help is needed, you should call the Customer Service Bureau representative in the Probation Division handling your case. Probation Child Support staff will assist you with your requests.


All complaints or inquiries must be submitted in writing to your local probation Customer Service Bureau. Your letter will help explain your problem, give you, the customer, a written record, and make it easier for the staff to follow developments on your case.

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